Careers at Merchants Manor

Working together

Are you ready to take the next step in your career? Find out more about working at Merchants Manor and how you can become part of our team.

What's in a name? In our case, just about everything!

Merchants Manor isn’t just the name of our hotel - it's the blueprint for everything we do. The ‘Merchant’ is all about an experience-hungry trader who dines out on his adventures, travels the world, and collects story-laden artefacts to keep the memories alive. The ‘Manor’ is about the place the Merchant always returns to, drawing him back with its promise of warmth, comfort, and a friendly ear to share a tall tale with. A place of fire and food, soft sofas and culture.

For our guests, Merchants Manor lives in their every experience: a windswept coastal walk, a seafood supper, or a cocktail with a story to tell. None of this is possible without a team to help create these memories, these moments that linger and leave our guests longing to return to us.

Does this sound like you? Then read on! Become part of a team that's all about engaging stays and memorable moments. Authentic, intelligent and approachable, we represent responsive service and offer local dining reflecting our food ethos of “what grows together, goes together”, against the backdrop of an amazing seaside town steeped in history.

Live in the moment

Only passionate people with a true belief in the work hard play hard mentality should apply. We're looking for people with a zest for life, and who are willing to share this with the team and our guests. If you can live each day with the notion that you love what you do, and the people you're with, then come and join us.

Create your own moment

Our motto is “come for the cookery, stay for the service.” At the heart of this belief is our passion for the culture and style of Falmouth, and our love of creating memorable moments for our guests through authentic, meaningful interactions and artisanal culinary experiences. Sounds easy, but it can only be realised through our team's own dedication, interest and enthusiasm. Feel up to the challenge?

Grow in the moment

As the old saying goes, every day is a school day. Our team have a wealth of knowledge to help shape and inspire your own personal development journey with us. We recognise that working for us is a two-way street and are always here to listen and help you achieve your goals.

Current Vacancies

  • Restaurant Manager

    Restaurant Manager

    Looking to join a dynamic team in Falmouth's only AA 3 rosette restaurant as this highly acclaimed restaurant grows it local and national presence.  Work alongside the Food & Beverage manager to deliver and exceed on expectations and grow as a manager.  Simple motto of "what grows together, goes together"  and this ethos must be carried through into the service team.

    The Restaurant Manager will be responsible for day to running of Rastella Restaurant and Bar.  You will be driven by exceptional customer service while able, the ability to motivate and develop an enthusiastic customer focused team, while maintaining a commercial focus.

    * 3 Rosette Restaurant, 5 star Luxury Apartments, 39 Bedroom 4 * Hotel, Private Swim and Gym members club, Spa

    * To work in an extremely busy and diverse high quality of service to every guest

    * Sales focused

    * Shifts 5 on two off,  needs of the business.

    * Need to have previous high quality restaurant experience or at least 2 years experience in restaurants.

     

    Job Type: Full-time

    Salary: £25,000 per annum

    Experience:

    • Restaurant Experience: 2 years (Required)

    Location:

    • Falmouth TR11 (Required)
  • Housekeeping Supervisor

    Housekeeping Supervisor

    39 Bedroom Hotel and Two, two bedroom apartments

    * Shifts from 9.30 am - 4 pm at the latest; however finish time does change depending on business needs

    * Ensure cleaning and productivity are maintained at all times.

    * Maintain stock levels

    * Oversee public are and pool cleaning

    * Report any maintenance issues and ensure they are fixed

    Job Type: Flexible min 25 hours per week

    Salary: £8.50 per hour paid monthly

    Experience:

    • Cleaning: 2 year (Required)

    Location:

    • Falmouth TR11 (Preferred)
  • Housekeeping / Hotel Porter

    Housekeeping / Hotel Porter

    * Assist the housekeeping team by preparing the rooms ready for the bedroom cleaners to clean

    * Assist with dirty linen

    * Keep clean linen in the linen cupboard

    * clean public areas

    * Maintain the car park appearance

    * Assist guests with luggage

    * Escort guests to their rooms

    * Be able to cover shifts Monday - Sunday

    * Be able to work from 10 am - 6.30 pm

    Job Type: Full-time

    Salary: £5.90 to £7.83 /hour

    Experience:

    • Cleaning and front of house: 1 year (Preferred)

    Location:

    • Falmouth TR11 (Required)
  • Sommelier

    Looking to join a dynamic team in Falmouth's only AA 3 rosette restaurant as it grows a local and national presence.  Work alongside the Food & Beverage manager to deliver and exceed on expectations and blossom as a manager.  We have a simple motto of "what grows together, goes together"  and this ethos must be carried through into the service team.

    The Restaurant Sommelier will be responsible for day to leading of wine service within the Rastella team.  You will be driven by exceptional customer service, have the ability to motivate and develop an enthusiastic customer focused team, while maintaining a commercial focus.

    * 3 Rosette Restaurant, 5 star Luxury Apartments, 39 Bedroom 4 *, Private Swim and Gym members club, Spa

    * To work in an extremely busy and diverse high quality of service to every guest

    * Sales focused

    * Shifts 5 on two off,  needs of the business

    * Need to have previous high quality restaurant experience and at least 2 years experience in a sommelier role

     

    Job Type: Full-time

    Salary: £8.50 per hour

    Experience:

    • Must hold WSET L2 or higher

    Location:

    • Falmouth TR11 (Required)
  • Breakfast Chef

    Looking to join a dynamic team in Falmouth's only AA 3 rosette restaurant as it grows a local and national presence.  In the Rastella kitchen we have a simple motto of "what grows together, goes together"  and this ethos is carried through into the service team.  This role offers a great opportunity for someone looking to work in a quality driven kitchen with the option to grow.

    * Work within a great Brigade that is passionate about delivering great food using local ingredients

    * Prepare and serve hot breakfast and cold buffet

    * Follow health and hygiene protocols

    * Be able to work any day of the week 6-12 pm

    * Open all year round

    Job Type: Part Time

    Salary: £8.70 to £9.00 per hour

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